Terms of Service

Version Notentra Portal Terms of Service · Effective June 15, 2026

1. Acceptance of these Terms

These Terms of Service (the "Terms") form a binding agreement between you ("you," "your," or "Customer") and Quantex Secure LLC ("Quantex Secure," "we," "us," or "our") governing your access to and use of the Notentra customer portal (the "Portal").

By creating an account, clicking "I agree," or otherwise accessing the Portal, you confirm that you have read, understood, and agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, in which case "you" refers to that entity. If you do not have that authority, or if you do not agree with these Terms, you must not access or use the Portal.

Software (including the Notentra identity provider, service provider, and server-license components) that you may download through the Portal is licensed separately under the end-user license agreement (the "Software EULA") provided with that software. These Terms do not grant you any rights to install or use the Notentra Software, and the Software EULA — not these Terms — governs your use of the Software.

2. Definitions

3. Eligibility

To use the Service you must:

4. Account Registration & Security

When you create an Account you agree that:

If multiple persons attempt to register an Account associated with the same organization or email domain, we reserve the right to assign administrative control of that Account to the person we reasonably determine to be authorized by the organization, and to suspend or remove conflicting registrations.

5. Trials, Paid Plans, and Billing

5.1 Trials

We may offer evaluation or trial use of the Service. Trials are provided for your internal evaluation only, are limited in duration and scope as we determine, and may be modified or discontinued at any time. Trial use is provided "as is" without warranty of any kind.

5.2 Fees

Fees for paid plans are set out in the quote, order form, or invoice we provide to you. Unless we agree otherwise in writing:

5.3 Renewal

Subscriptions renew for successive terms of equal length at the then-current rates unless either party gives written notice of non-renewal at least 30 days before the end of the current term.

5.4 Payment processing

Online payments are processed by third-party payment processors (including Stripe). By submitting payment details, you authorize us and our processors to charge the applicable payment method for the amounts due, and you agree to the processor's own terms and privacy policy. We do not store full card numbers on our systems.

5.5 Late Payments and Collection

If any undisputed invoice remains unpaid after the due date, Customer shall pay a late charge, assessed each calendar month from the due date until the past-due amount (including all accrued late charges) is paid in full, equal to the greater of:

To the extent the late charge under this Section would, if construed as interest, exceed the maximum rate permitted by applicable law, the rate shall be automatically reduced to the highest rate permitted by law and any amounts previously paid in excess shall be credited to Customer's next invoice.

Customer shall also pay Company's reasonable costs of collection, including attorneys' fees and court costs. The remedies in this Section are in addition to, and not in lieu of, Company's right to suspend the Service under Section 14.1, which Company may exercise once any invoice is fifteen (15) days past due.

6. Acceptable Use

You agree that you will not, and will not permit any user accessing the Portal through your Account or any third party to:

7. Your Content and Data

As between you and us, you retain all rights in Customer Data. You grant us a worldwide, royalty-free license to host, copy, transmit, display, and process Customer Data solely as needed to operate the Portal, provide support, prevent abuse, and comply with law. You represent that you have all rights necessary to provide Customer Data to us and that doing so will not violate any third party's rights or any law.

We may generate de-identified, aggregated statistics from your use of the Portal (such as feature-use trends and error rates). De-identified data does not identify you or any individual and may be used and retained by us for any lawful purpose.

8. Privacy

Our collection and use of personal data in connection with the Portal is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Portal you acknowledge that Customer Data will be processed as described in that policy.

9. Intellectual Property

We and our licensors own all right, title, and interest in and to the Portal, its content, and the Documentation, including any improvements, modifications, or derivative works. The names "Notentra," "Quantex Secure," and associated logos are our trademarks; you may not use them without our prior written consent except to factually identify the Portal or our products.

If you provide us with feedback, suggestions, or ideas about the Portal, you grant us a perpetual, irrevocable, royalty-free license to use them for any purpose without obligation or compensation to you.

10. Confidentiality

Each party may be exposed to non-public information of the other party in connection with the Portal ("Confidential Information"), including, on our part, pricing, unreleased features, security details, and the non-public portions of the Documentation. Each party agrees to use the other's Confidential Information only for purposes of the Portal and to protect it with at least the same degree of care it uses for its own confidential information of like importance (and in no event less than reasonable care). These obligations do not apply to information that is or becomes public through no fault of the receiving party, is rightfully obtained without restriction, was independently developed, or is required to be disclosed by law (provided the receiving party gives reasonable notice where permitted).

11. Third-Party Services

The Portal may interoperate with, or contain links to, third-party products, services, and websites (including payment processors and email providers). We do not control and are not responsible for any third-party service, and your use of any third-party service is subject to that third party's terms and privacy policy.

12. Suspension and Termination

12.1 Suspension

We may suspend your access to all or part of the Portal if (a) we reasonably believe your use poses a security, legal, or reliability risk to us or any third party; (b) you have materially breached these Terms, including the Acceptable Use section; (c) amounts owed by you are past due; or (d) we are required to do so by law. Where practicable we will notify you and give you an opportunity to cure.

12.2 Termination by you

You may stop using the Portal and cancel your subscription at any time in accordance with the renewal terms in Section 5.3. Cancellation does not entitle you to a refund of fees already paid except as expressly stated.

12.3 Termination by us

We may terminate these Terms and your Account, with or without cause, on 30 days' written notice, and immediately on notice if you materially breach these Terms (including any breach of Section 6) or become subject to insolvency proceedings.

12.4 Effect of termination

On termination: (a) your right to access the Portal ends; (b) any fees accrued before termination remain payable; (c) we may delete Customer Data after a reasonable period, except as required to retain by law; and (d) the sections of these Terms that by their nature should survive termination (including Sections 5.5, 7, 9, 10, 13, 14, 15, 17, and 18) will survive. Termination of these Terms does not terminate any separate license granted to you under the Software EULA, which is governed by its own termination provisions.

13. Disclaimer of Warranties

EXCEPT AS EXPRESSLY STATED IN A SEPARATE WRITTEN AGREEMENT SIGNED BY AN AUTHORIZED OFFICER OF Quantex Secure, THE PORTAL AND THE DOCUMENTATION ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS, AND WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE PORTAL WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY DATA WILL BE ACCURATE OR PRESERVED WITHOUT LOSS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES; IN THOSE JURISDICTIONS THIS SECTION APPLIES TO THE MAXIMUM EXTENT PERMITTED BY LAW.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

The limitations in this section do not apply to (a) your obligation to pay fees due, (b) your indemnification obligations, (c) your breach of Section 6 (Acceptable Use) or Section 10 (Confidentiality), or (d) liability that cannot be limited under applicable law.

15. Indemnification

You will defend, indemnify, and hold harmless Quantex Secure, its affiliates, and their respective officers, directors, employees, and agents from and against any third-party claim, and any damages, costs, and reasonable attorneys' fees finally awarded or agreed in settlement, arising out of or related to: (a) your use of the Portal in violation of these Terms or applicable law; (b) Customer Data or any content you submit to the Portal; (c) your breach of Section 6 (Acceptable Use); or (d) your infringement or misappropriation of any third-party intellectual property right. We will promptly notify you of the claim, give you reasonable control of the defense and settlement (provided you do not settle without our consent in any way that imposes obligations on us), and cooperate at your expense.

16. Changes to these Terms

We may update these Terms from time to time. If we make a material change, we will provide notice through the Portal, by email to the address on your Account, or by other reasonable means at least 30 days before the change takes effect (unless the change is required by law or addresses a security or legal risk, in which case it may take effect sooner). Your continued use of the Portal after the effective date of the updated Terms constitutes your acceptance of the changes. If you do not agree, you must stop using the Portal before the change takes effect.

17. Governing Law and Disputes

These Terms are governed by the laws of the State of Ohio, without regard to its conflict-of-laws principles. The parties agree to the exclusive jurisdiction and venue of the state and federal courts located in the State of Ohio for any dispute arising out of or relating to these Terms, except that either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

18. General Provisions

19. Contact

Questions about these Terms? Reach us at:

Quantex Secure LLC

204 W. Bogart Rd Sandusky OH 44870

Email: legal@quantexsecure.com.com

Security and abuse reports: security@quantexsecure.com

© 2026 Quantex Secure LLC. All rights reserved.